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SUPPORT WHAT'S INCLUDED IN THE SERVICE CONTRACT Extended Warranty Hardware Replacement Software Updates Remote Diagnostics Print Troubleshooting Slicer Parameter Optimization
Remote diagnostics allow Cosine to address issues and resolve problems. Remote support reduces printer down time and allows our service team to keep an eye on your printer 24x7! Should anything happen to your machine, the service contract covers replacement parts and a trained Cosine technician to install them. Includes travel expenses. Cosine Additive offers live, real time support for your printing needs. Cosine can run concurrent prints with our customers to optimize print parameters.
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Jacob Jacobson Director of Technical Support and Customer Service CONTACT
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Colby Cupit Senior Software Developer
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Zach Freeman Electrical Engineer
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Felix Tran Service Engineer
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8181 WEST HARDY ROAD, HOUSTON, TX, 77022 713-357-7595
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